What Shipping Methods Are Available?
Depending on the item(s) you purchase on www.Infinitylove.com and the location to which the item(s) will be delivered, a free standard shipping methods will be available only to Europe. For other countries please contact us for our alternative shipping options.
Do You Ship Internationally?
Yes, World wide and in Europe zone 1 and zone 2
How to Track My Order?
Once your order has been shipped, you will receive an email with your tracking and shipping information.
Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.
How Long Will It Take To Get My Package?
We ship only on business days. Business days are from Monday to Friday, excluding holidays.
Any order placed after 12 P.M. ET will be processed the following business day. Due to a high volume period, your order may take longer than anticipated.
For remote locations, please add an additional 2-5 business day to each shipping method’s expected delivery time.
About International Orders & Deliveries During COVID-19
INFINITY LOVE ships internationally, but delivery times may be longer than usual.
Due to COVID-19, air travel has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions. You can find the most up-to-date delivery estimates at checkout.
What Payment Methods Are Accepted?
We gladly accept Debit, PayPal, Visa and Master Card, American Express
What Do You Do With My Information?
We use your info to fulfil your order accurately and quickly and to improve your shopping experience.
Orders and returns
How do I place an Order?
Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’.
Please enter the required information such as Delivery Address, Quantity Type etc.
Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.
How Can I Cancel Or Change My Order?
Go to Your Orders. Click Cancel Items. Note: Select the checkbox next to each item you wish to remove from the order.
If you want to cancel the entire order, select all of the items. Click Cancel checked items when finished.
Who Should I Contact If I Have Any Queries?
You can contact our email address: [email protected]